Ever landed in Dubai, excited to video-call friends back home, only to find your favorite app just...doesn’t load? Welcome to the UAE’s digital maze. If you’ve looked for a straight answer about what app is not banned in Dubai, you know it’s a moving target – messaging one day, totally silent the next. So, let’s cut through the confusion and get real about which apps actually work reliably in Dubai, why some are blocked, and how you can stay social and productive without running into digital walls. You won’t need a tech degree—just a good guide and a bit of local savvy.
How Dubai’s App Ban Really Works: The Apps You Can Use Without Torment
Everyone’s heard the rumor: "All the good apps are banned in Dubai." That’s only half true. Dubai, and the whole UAE, is famous for blocking tons of communication and calling apps. The reason? Mainly, strict regulations to control internet calls (VoIP), citing both security and revenue for local telecoms like Etisalat and Du. Still, not everything is locked down. For messengers and social feeds, you’re definitely not stranded.
Let’s be concrete:
- WhatsApp – You can use text chats, images, and voice notes, but voice and video calls are blocked, as of July 2025.
- Instagram, Twitter (now X), Facebook – All work for browsing, posting, DMs, and stories. Just don't expect in-app calling to work.
- Snapchat – Stories and messages work. The video/audio call functions? Blocked.
- Zoom and Microsoft Teams – These are the oddballs: Both were unblocked during Covid-19 and have mostly stayed accessible, especially for work and school.
- Skype, FaceTime, Messenger Calls – Blocked. You won’t get these to work unless you’re a magician—or use a workaround (more on that soon).
- Telegram – Messaging and sending files works just fine. But as for calls, again, sorry – blocked.
- BOTIM and Yzer – These are homegrown, government-approved VoIP apps. They work for voice and video calls, though you’ll need a UAE number and sometimes a monthly subscription bundled with your mobile provider.
- Google Meet – Usable, but only for scheduled meetings; some features may be limited.
Public WiFis, like those in malls or airports, block even more. If you’re using international roaming, sometimes you’ll find less restriction, but that’s expensive if you stay long. Basically, for chatting and browsing, you’re pretty safe with WhatsApp, Instagram, Snapchat, Facebook, and Telegram. Actual calls? You’re locked to government-approved apps unless you try clever workarounds.

Why Certain Apps Are Blocked in Dubai: What’s Behind the Ban?
Let’s get into the real reason Dubai blocks some apps and not others. Security is the headline—but it’s also about money. Since the UAE licenses internet service, they want control over what flows in and out. Unregulated calling apps mean lost profits for their telecom companies, and authorities also claim it helps fight cybercrime or illegal content.
According to a statement by the UAE’s Telecommunications and Digital Government Regulatory Authority (TDRA):
Banned apps are designed to protect the nation’s telecommunication infrastructure, business interests, and citizens’ privacy.
In practice? New apps get tested out, sometimes quietly banned later if they cause a stir. Sometimes, after massive global events (like COVID-19), the block lifts for practical reasons. That’s what happened with Zoom. But don’t bet on it: "Temporary" unblocking can change overnight.
Interestingly, not all social media gets the boot, because it’s easy to monitor messages sent through Instagram, Facebook, or other mainstream apps. Voice and video calls are what set off the alarm bells. This is why messaging is barely restricted but voice calls usually vanish.
Looking for examples? When Clubhouse exploded in 2021 (with live social audio discussions), it worked at first—then went dark within months. New apps like Threads or Lemon8 often slide through on launch, but if their features get popular (especially calls), watch out for a sudden blackout. Here’s a fun fact: back in 2017, Google’s Allo failed to take off, but not because of a ban—just nobody used it. The win here? Sometimes it's better to ask locals or expats in Dubai before relying on unfamiliar apps during your stay.
App Name | Messaging | Voice/Video Calls | Status (2025) |
---|---|---|---|
Yes | No | Accessible, call-blocked | |
Yes | No | Accessible, call-blocked | |
Zoom | Yes | Yes | Accessible |
Skype | Yes | No | Blocked |
Telegram | Yes | No | Accessible, call-blocked |
BOTIM | Yes | Yes | Accessible |

Staying Connected in Dubai: Insider Tips, Local Tricks, and What to Do If Your App Is Banned
Let’s get street-smart. You don’t want to end up isolated, right? Here’s how you can stay connected even when your go-to apps don’t do what you want in Dubai:
- Use approved VoIP services: BOTIM and Yzer are designed for the Emirates. Get a UAE SIM (Etisalat, Du, or Virgin Mobile UAE) and grab their calling add-ons for international calls. The quality is decent, and it’s legal.
- Rely on secure messengers: Stick with WhatsApp for texting, photos, and voice notes. Telegram is fine for big group chats. For emergency calls, stick to the apps above or regular phone lines.
- VPNs: Not a perfect solution: Loads of expats use VPNs (Virtual Private Networks) to try bypassing blocks—but heads up: it’s a legal gray area. VPN use itself isn’t banned, but unblocking restricted apps through a VPN can land you in trouble. It’s mostly used here for accessing work files and Netflix libraries, not for breaking VoIP rules. Use with care and check the latest laws before you try.
- Public WiFi warnings: Free WiFi in malls, airports, or restaurants often blocks even more than your mobile data will. Don’t count on public hotspots for private calls home.
- Business users: If you’re traveling to Dubai on business, Zoom and Microsoft Teams are your best bet—both function without weird workarounds, especially on corporate WiFi.
- Back-up plan: Before you travel, install all the messaging apps you plan to use. Sometimes app stores restrict downloads if you're already in the UAE, especially for unapproved VoIP tools.
- Check local updates: Bans, blocks, and restrictions change when you least expect it. Follow Dubai expat forums, Reddit, or Facebook Groups for real-time updates.
A little-known tip: certain workplace or conference centers may have “international” WiFi lines with less blocking. It’s not something you advertise, but if you’re attending a major event or staying at a business hotel, try using their network for a better chance at connecting favorite apps.
If you want to keep up with family, have them download BOTIM or any UAE-supported app before you land. That way you won’t be stuck teaching Grandma how to download three apps over patchy hotel WiFi.
And social media? Instagram, Twitter (X), Facebook, Snapchat Stories—all still alive and kicking. News spreads fast, funny memes still get through, and Dubai residents are as plugged in as ever. Just don’t rely on app calls for your Friday night catch-up.
When in doubt, always run a quick web search or ask locals before you count on a new app. What works in London, New York, or Mumbai may hit a wall in Dubai. But with the right apps and a bit of local know-how, you’ll avoid silent commutes and keep your connections thriving.